Frequently Asked Questions

1) What types of products does Furnishing Kart offer?

Furnishing Kart offers a broad range of products across four main categories:

• Home Furniture Store: Furniture for living rooms, bedrooms, dining areas, and offices.
• Home Furnishing Store: Items like curtains, rugs, cushions, and bedding.
• Mattresses: A variety of mattresses in different sizes and materials.
• Home Décor: Decorative items like lamps, wall art, clocks, mirrors, and more.

2) How does Furnishing Kart ensure secure payments for customers?

Furnishing Kart prioritizes secure payments by partnering with trusted payment gateways like Razorpay. Your transactions are safeguarded, and you can choose from a variety of secure payment options for a worry-free shopping experience.

3) Are there any options for customization?

Yes, Furnishing Kart provides customization options for certain furniture pieces. You can choose different materials, colors, and sizes to match your specific preferences and home decor.

4) What is the delivery timeline for furniture orders?

Delivery timelines vary based on the product and your location. Generally, standard delivery ranges from 7 to 15 days. Customized orders may take longer, and specific details will be provided at the time of purchase.

5) What payment methods are accepted on Furnishing Kart?

We accept various payment methods including credit and debit cards, net banking, UPI, and popular digital wallets to provide a seamless shopping experience.

6) Is there a return policy for purchased items?

Yes, Furnishing Kart has a return policy if you're unsatisfied with your purchase. You can return eligible items within a specified period, subject to our terms and conditions. Please check our return policy page for detailed information.

7) Can I track my order after purchasing?

Absolutely. Once your order is dispatched, we provide a tracking number. You can easily track your shipment's progress on our website or through the delivery partner's portal.

8) Are there any ongoing discounts or promotions?

Furnishing Kart regularly features discounts and promotions on various products. You can stay updated by visiting our website's offers section or subscribing to our newsletter for exclusive deals.

9) How can I contact customer support for further assistance?

For any queries or assistance, you can reach out to our customer support team via email or phone. Please visit our 'Contact Us' page for detailed contact information and support hours.

10) Do your furniture products require installation?

Our furniture is designed for convenience, requiring minimal assembly or DIY efforts. Most products are ready to use without installation.

11) Can I schedule delivery for a specific date?

For deliveries within Delhi NCR, specific date requests can be accommodated. For other locations, we partner with courier services and cannot guarantee exact dates.

12) What should I do if the furniture is damaged during delivery?

In case of damage, promptly record and share a video of the damaged product with us at Support@furnishingkart.in. Ensure you submit the video as soon as possible after delivery to maintain authenticity and facilitate a fair refund or exchange process. Our team will investigate and work toward providing a suitable resolution.

13) Do you offer discounts for bulk orders?

Yes, we provide discounts on bulk orders. Contact us at Support@furnishingkart.in to get a personalized quote.

14) What materials are used in your furniture, and are they sustainable?

We use high-quality materials, including suede, leatherette, wood, and metals. Sustainability is a priority, and we’re working toward 100% eco-friendly materials.

15) Do Furnishing Kart products come with a warranty?

Yes, warranties are available for selected products based on their category. Check individual product details for warranty specifics.

16) How do I maintain the furniture for durability?

Dust regularly and avoid exposure to direct sunlight. Keep the furniture away from sharp objects to prevent scratches or damage.

17) Are EMI options available for purchases?

Yes, we offer EMI plans through various banks. Check eligible banks during the checkout process.